Maybe you have taken advantage of the PrintBoss 30 day-free trial with dial-in support so you are all set and ready to go.
Now you can sit back and relax. Most clients forget the PrintBoss check printing software is working with their QuickBooks accounting software to print their checks, as the integration is so seamless.
But what if you get a new computer? Or what if your Boss’ Boss wants to change the format? Or what if your company grows to the point where you want to add more users?
With Wellspring Software, you have great options for answering these questions AND MORE!
Wellspring Software's highly respected support team is here to help in a variety of ways.
Whenever you need help with your PrintBoss check printing software, you've got someone to call. We are open from 8:30 am - 5:00 pm Central Time, Monday through Friday.
Hours of support may vary occasionally due to downtime for system and server maintenance, company events, observed U.S. holidays, and events beyond our control.
A support plan is required to speak with a technician. We offer our annual plan which includes any updates for the check printing software we post during the year. The annual plan also allows for unlimited number of calls to our highly qualified technicians.
We also offer a one-time incident option that allows for help on one specific issue. This does not include any updates to the software.
Wellspring Software Support operates a Technical Forum. The Forum is easily accessible here. You can browse through questions and answers posted by other customers. There is information about our check printing software for everyone, as well as responses to individualized responses to specific questions. Some of the best info comes from other customers like you that want to challenge PrintBoss to its limits. Registering for the forum is required for posting.... but anyone can read the postings.
With or without an annual service plan, send us an e-mail with questions here. The Technical Support staff prioritizes incoming calls during business hours, so it may take up to 2 business days for us to respond to an email. But we will get back to you.
There is an extensive technical resource library for the PrintBoss check printing software you can consult. It provides online access to hundreds of informative documents about our Products. The documents are in pdf format for instant download and can be keyword searched. Take a read here.